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Welcome
to the "Food For Thought"
E-Newsletter
“An
enlightened look at improving
your
restaurant business”
Presented
by Suzie Dawson and Bill
Shade
March
2001
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~Menu~
¨
“
Whine” Selection -
Positive or Negative
¨
Appetizer
– Inspirational Thought
¨
Main
Dish - What You
Focus On Expands
¨
Dessert
- Excuse Me Your Life is Waiting
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Welcome
to our premiere issue of Food for Thought!
Our intention with this newsletter is to help raise
awareness and take a different approach towards improving your
restaurant business. Sit
back, relax, and enjoy the experience!
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Whine
Selection
Positive
or Negative
By
Bill Shade
Over the years I’ve made the decision
to work in places that were
small enough that there was no manager between me and the owner.
I found that this reduced the stress level as I could go
to the person who had the ability to yes and no, not “I’ll
check with the owner and get back to you!” or “Corporate
Policy is------.” This
way I always know where I stand and ownership always knows the
way I feel. Which
brings me to what makes positive management, communication
skills and psychological reciprocity!!
The same skills that make a good waiter, doctor, welder
or dishwasher!! When
these two areas of my life are not running at 100% there is
something wrong with my ego and I’m feeling less than or more
than those around me. During
these times I’m sure my co-workers will tell you I’m not the
most enjoyable person to be around!!
When the owner’s skills are lacking and his or her ego
is lacking, for whatever reason, they are not the most enjoyable
person to be around! Treat
me as an equal, tell me what is going on and what needs to be
done, and I’ll work my ass off for you!!
Treat me as less than and play games and I will walk!!!
That’s why I chose this profession, the freedom to walk
and be working again the same day!!
Life is too short to be endured!!
It’s meant to be enjoyed and if I’m not enjoying,
I’m walking!
For
more info contact Bill Shade at wwshade@bcinet.net
His business is One Who Waits.
“Turning plate carriers into professional servers”
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Appetizer
“The
whole process of creating on purpose is about getting our
thoughts OFF what we don’t want, ON what we do want, and
keeping them there.” Lynn
Grabhorn
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Main
Dish
What
You Focus On Expands
By
Suzie Dawson
It
is a universal law that what you focus on expands.
It is true in life and the same thing is true in your
business. Try
engaging this principle with your staff.
Begin by focusing on what they are doing right, instead
of what they are doing wrong.
In
talking with people in the restaurant business, they all seem to
have the same complaint; “I
do not get any encouragement from my management.
I only hear about it when I am making mistakes.”
This does nothing for the employee’s self-esteem, which
in turn makes them less than willing to want to produce for
their employer.
If
you continue to focus only on the negative, you will create more
negative situations. Stop
and think about it. When
you are in a good mood and feeling thankful don’t you
naturally attract positive experiences?
And when you are filled with fear and worry, don’t you
seem to attract experiences that validate those negative
emotions?
Try
this for one week. Simply
shift your attention to focusing on what your employees are
doing right as opposed to what they are doing wrong.
See what happens. You will be amazed at the results!
Focusing on the positive will naturally create a much more
enjoyable work environment.
This creates happy employees, which in turn creates happy
customers!
“Our
outside world is a reflection of our inside.
If you want to change your business or your life, start
by looking inward.”
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Dessert
The
dessert pick for the week is the book Excuse Me Your Life is
Waiting by Lynn Grabhorn. This
is an incredible book on learning how to manifest exactly what
you want in life. In
it she discusses the Universal Law of Attraction, which
says “That which is likened to itself is drawn”.
She points out that by shifting your attention to what
you do want, you can begin attracting those things into your
life.
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Thanks
for stopping by! Feel free to spread the word and we will see
you in two weeks. Copyright
2001, Chrysalis Coaching.
This content may forwarded in full with copyright intact.
