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Hospitality Skills

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Welcome to the history of hospitality & lodging overview...

Training

Once upon a time the whip and the voice of the owner was the law for hotels and inns. In modern times corporations use a different approach to motivate their workers...

...called "Training..."

...which is necessary to keep up with the constant changes in policies and standards...

Good run hotel properties take pride in their employees. On going training as shown below is part of the success...
	Train all New Employees		Retrain Experienced Employees

	Create training plan from the job list		Identify training needs

	Develop lesson plans from job breakdowns		Develop lesson plans from job breakdowns

	Train according to required standards		Train according to performance requirements

		Evaluate performance according to the company standards and do more training as needed...